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Why do errors delete data?

edited Dec 13, 2019 11:35PM in General 5 comments

Netsuite,
Please help me understand why in the world an error would delete the information entered. 

Example:  I can enter a sales order, complete all customer information, enter a dozen (or more) line items, calculate shipping, etc, etc, etc.  Then I'm all done and click on save.
The credit card is declined.  I get the message that it has been declined and the button "Go Back".  I go back and I'm staring at a blank SO with no record of all the work that was just done.
Huh?

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