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Email Sent from Inactive Employee?
Using our info@... email account assigned to a new employee - the email generated substituted the User Name of the previous/inactivated employee.
The inactive employee detail does not even show an email address associated with the inactive employee!
Example:
Inactive Employee/User - Catherine Smith - used to have email address directed for info@... but her Employee account shows no email address and has been blank since November 2005.
Currently Active Employee - Sandy Brown - has email address for info@... and regularly uses this email address without fail. Today, a customer responded to a merged email template where the user name and signature set as <NLUserName> and <NLSignature> but instead of stating Sandy Brown it shows Catherine Smith!