Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Custom forms not setting properly
Ok, this one's new to me:
As of this morning we're not able to change the form a customer record uses back to the version 11 default.
[INDENT]What I see:
On a customer record, with custom form set to (arbitrarily) 'modifed customer form 2', I can edit and switch the custom form drop-down menu to 'standard customer form'.
The form will refresh with the new layout.
I click save and am prompted that "The record hasn't changed. Do you really want to submit it?"
On clicking ok, the record reverts back to 'modified customer form 2'.
[/INDENT]
I've tried changing some other fields before save and tested it under Internet Explorer and Firefox; I've refreshed, logged in, logged out, tried it on a different computer all with this same result.
0