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Anyone else? Custom Transaction Body fields will not reset

edited Dec 13, 2019 11:36PM in General

Hi Folks,
We are trouble-shooting a problem with our custom transaction body fields pulling changed source-data when you hit the 'reset' button. 

We use "jobs" for each sales contract and have custom transaction fields mapped to pull the same info from the job record.  Sometimes, it is necessary to edit the job and then "reset" the attached transactions to update the transactions. 
*It is a custom entity field (list/ record field) mapped to a custom transaction field (free-form text field).
*New transactions populate as they should but changes are not updating on reset.

Is anyone else experiencing this issue?

Any/ All advice is greatly appreciated!

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