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Can't fulfill orders shipped via FedEx - HELP!

edited Dec 13, 2019 11:37PM in General 2 comments

Hi User Group,

For the last 2 days, I've been trying to fulfill sales orders and have been receiving the dreaded "unexpected error" message.  Just to figure out what's going on, I changed the shipping method from our usual FedEx to United States Postal Service (which we use infrequently).  Just like magic, I was able to fulfill and bill.   Any ideas on what could be wrong?

Thanks for any insight you can provide.

Best,
Rob
PureHero

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