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Problem with Customer Credits

edited Dec 13, 2019 11:37PM in General 4 comments

We are all of a sudden seeing a problem with Credits.

Say a customer has a $5 credit in their account.  Previously you could apply the credit to a future or past invoice due, and the credit would then go to 0.

Currently if you apply the credit, the invoice accepts it as payment, but the credit remains.

I have entered this as an issue a week or so ago, but no one has yet to respond in any way.

Has anyone else seen this problem, or know if something has changed?
Thanks!
shani

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