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Lost contacts

edited Dec 13, 2019 11:37PM in General 2 comments

Not sure if this is related to 11.0.6 but something wierd is happening.

We have a test customer record with contacts set up who have access to the customer center. I can log in to the customer center using this contact and password, however when I look at the test custom record in NetSuite it shows no (zero) contacts listed in both the contacts tab and the access tab.

In addition, I did a search on the email address and got no results yet I can still login using this email address and password.

Has the upgrade caused contacts to disappear? This seems very serious. Wondering if anyone else is experiencing.

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