Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Pop Quiz You only have until October 31, 2025, 2:00PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Case Time Entry date incorrect
We've noticed yesterday that all the employees' times entered within a case is defaulting to the date the case was created. In the past it defaults to today's date, and after numerous careless time entries by employees, they've noticed that 1) their current time no longer show up in the right week on Time Tracker, 2) when approving time it's also showing inaccurate time entries, 3) when billing the customer causes serious disputes because prior time logged have already been billed. Anyone having this problem? Is this the cause of the recent update or an easy fix on my end? Thanks.
0