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Users cannot log in...

edited Dec 13, 2019 11:37PM in General 3 comments

As of 9AM EST today, 2 of our users cannot log in. They get this error message: An unexpected error has occurred. Please go back and try again.

Another user(aside from the 2 that cant log in) cannot change roles and gets the SAME message:  An unexpected error has occurred. Please go back and try again. when attempt to change to another role is done.

I've changed e-mail addresses, passwords, roles and even created new accounts while disabling other accounts. Everytime I try to log in either the 2 old users or new users I created, I get the same error.

This cannot be billing cuz were fully paid for the next 28 months fo all our users.

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