Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Pop Quiz You only have until October 31, 2025, 2:00PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Users cannot log in...
As of 9AM EST today, 2 of our users cannot log in. They get this error message: An unexpected error has occurred. Please go back and try again.
Another user(aside from the 2 that cant log in) cannot change roles and gets the SAME message: An unexpected error has occurred. Please go back and try again. when attempt to change to another role is done.
I've changed e-mail addresses, passwords, roles and even created new accounts while disabling other accounts. Everytime I try to log in either the 2 old users or new users I created, I get the same error.
This cannot be billing cuz were fully paid for the next 28 months fo all our users.
0