Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Pop Quiz You only have until October 31, 2025, 2:00PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
CyberSource / NS problems today
We have had two weird CyberSource problems today.
The first error was "value not specified for cardholder's city".
Fix = adjust address to upper case. In the NS "sales order" we had his address something like:
Bob Smith
Accounting Office
218 Main Street
Pleasantville, NC 12345
Payment failed.
We changed billing address to:
BOB SMITH
218 MAIN STREET
PLEASANTVILLE, NC 12345
So, we removed "Accounting Office" and changed it all to upper case. Then it worked. Weird!
------------------------------------------------
Second problem "error 102 .. call NetSuite" when attempting to bill a credit card.
Solution: Edit the SO and click on "approve" in the credit card billing area on the SO. Retry and it works.
0