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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
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Importing lead errors
I need help. Have spent an inordinate amount of time trying to troubleshoot cryptic errors on lead importing using CSV.
I get this error on each one:
Could not locate Custom Field Key for Custom Field Name [ custentity_lead_prospect_type ] with Type [ ENTITY ] The field may not be defined.
Yet, the custentity_lead_prospect_type field DOES EXIST! We have successfully imported to this field in the past.
The field is a drop-down list so I have tried both the Value ID (an integer) and the text value (string) with no success. Both generate the same error.
We literally can not get important leads into the system because of this and it is creating quite a ripple effect through the sales and marketing department.
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