Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Question of the Week! You only have until tomorrow, February 12, 2026, 2PM ET to comment your answers and earn rewards! Click here for more details.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month

Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.

The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.

For more information, visit this thread.

accept negative inventory on sales receipt

edited Dec 3, 2019 3:29PM in General 3 comments

scenerio:  Customer places an order online.  She emails me that she's returning her yellow widget and wants the blue one.  She's ordered the blue widget online, along with 6 rainbow widgets.  She tells me to deduct the price of the yellow widget when I receive it, and then ship the new order.

my problem:  Sales order must be converted to invoice.  Credit Memo must be placed for return.  Customer payment must be accepted.  3 steps, 3 sheets of paper to put into customers shipment.

solution:  Sales receipts should allow a negative inventory entry.  Wha-la!!  3 steps combined into 1.  What a time-saving idea!

But this is not possible the way the current sales receipts are set up? 

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders