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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Closed cases are allowed to be replied too
Hi,
If a case is closed it still accepts an incoming email when the Messages Reopen Closed Cases is unticked. I beleive this to be an illogical step in the whole case management system. The application should reject the email back tot he customer stating that the case is closed and to contact the team directly giving them the main entry point email address.
Is this going to be changed to reflect this?
Thanks
Richard
0