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Urgent Issue:122516

edited Dec 3, 2019 3:26PM in General 16 comments

NetSuite has emailed bogus Transaction information to our Customers.  Unfortunately this bogus information is actually OTHER CUSTOMER'S Transaction information.  The logs in NetSuite say that the emails were sent as intended, but Customers have sent us hundreds of examples to the contrary.  We would have received thousands if we had not sent an email explaining the situation as we understood it.

This is a breach of CONFIDENTIAL INFORMATION.  These emails are about to be sent again (1st of each month) and we have not heard anything from NetSuite accept, "our Q/A team is looking into this." 

This is unacceptable.  This is highly confidential information containing pricing, etc. 

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