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Sales Order billed through verisign NS still says pending billing

edited Dec 3, 2019 3:27PM in General 6 comments

We have one transaction that was semi-successfully billed.  It went through on Verisign's side, but it still shows Pending Billing in NS.  When it goes through billing again, it gets an error because the auth number has already been captured.  How do I get NS to realize this has been billed?
Thanks

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