Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Issues with Email signatures
I have been trying to add the signature of the sales team to an email template so when salesperson 1 sends the email it signs their name and when salesperson 2 sends it their name is on the bottom. I already have it so the customer's name goes on the top after Dear. Right now when I select field type employee and then our names and emails it gives me this:
<NLFIRSTNAME> <NLLASTNAME>
<NLTITLE>
<NLEMAIL>
This actually ends up sending the email as though it was sent and signed by the customer and not our company. Does anyone know the right way to do this?
0