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Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Bill Pay Canceling Payments
We have a vendor that we wrote 6 checks (Bill Pays) to from March until present, BUT he didn't receive any of them. When we looked at his account they all say "Canceled with Billpay", BUT we never canceled them.
When we look under the History Tab, it shows who supposedly changed it from a BP # to canceled, But she swears she never changed them.
Has anyone experienced this before?
How can I trace this?
When we checked with the bank, none of the checks had cleared. So a BP # was assigned, then canceled, & never cleared the bank.
Any ideas will be greatly appreciated.
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