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Case for error - how can I figure out what it was

edited Dec 3, 2019 3:24PM in General 1 comment

We have been having a number of customers (but not all) get an error when using the online case form. 

It simply says

"An unexpected error has occurred.  Please go back and try again."

How can I figure out what the problem was or try to resolve?

Thanks in advance.

-Sig

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