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Very slow when opening "Child of" customers

edited Dec 3, 2019 3:22PM in General 7 comments

We've got a lot of "Child of" customers, and are having difficulties with opening the child of's main "customer window" in a reasonable time?

Average time is 120 sec. from when we press "view" or "edit" - and by this time, most customers hang up and ask us to call back.

When I double click the Netsuite logo, I can see that it is caused by 98/99% delay on the server.

I've logged it as a case several times, however I haven't had any feedback from Netsuite support, and then I thought I would ask if any one have experienced the same problem?

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