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Can't access ID or role fields on external forms using APIs

edited Dec 3, 2019 3:22PM in General

I am using the standard case (external) form (have been through v11).

When I now try and access certain fields using NetSuite APIs, I get a result of 'undefined'. I have had to rewrite code to use the DOM API to access instead. Is anyone else experiencing this? Am I doing something incorrectly?

nlapiGetFieldValue('id') returns 'undefined' even though in the 'view source' I can see the hidden field for id. I can access it via the DOM APIs.

nlapiGetRole() returns 'undefined'. Same thing, I can see it in the source and can access it via the DOM.

Thanks.
-Steve

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