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Customer Center Role

edited Dec 3, 2019 3:22PM in General 3 comments

Customers are calling and stating they can't click on a transaction & view it any more.  They go to "View All Transactions" & when they click on the date to view it (or if they key in the transaction in the quick search) it gives them an error message.  When I went & tried it I got the same message. 

SO that's problem 1.

When I went into Manage Roles to look to see if something changed on the role, every transaction is listed 5 times, each with a different level, None, View, Create , Edit & Full.
What's up with this?

Open to any help.
Thanks

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