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- Incorrect KPIs on customer dashboards

edited Dec 3, 2019 3:21PM in General 8 comments

What in the world is going on with the customer dashboard?

Profit and Expenses KPIs:  these are showing numbers which bear no relationship to reality, and on drilldown they bring up the Income statement report with completely different numbers. [Edit: and in one case, there is a non-zero amount in the current profit KPI, but on drilldown there is "no data" for the report]

Income and Revenue KPIs:  The current period amount is showing a negative amount, representing only the Sales Discount amount - and for the previous period!   [Edit:  my mistake as to the previous period - it was an invoice where the payment, and discount from payment terms, was in the current period, so technically it was in the right period - but was still for an incorrect amount

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