Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Intermittent Change to User's UI Preferences
We have had a few reports of random changes to UI preferences. The behavior is odd and I have not been able to reproduce it. Has anyone else come across the following? This happens while the user is logged in and navigates from one page/form to the next.
Colors and font size changing - user has to go to set preferences and re-save to return to the original setting.
Expanded/collapsed Tab views - user has to click the up/down arrow icon to restore tabs to the desired expanded/collapsed setting.
0