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Sales person's tabs are expanded despite box not being checked in preferences

edited Dec 3, 2019 3:20PM in General 2 comments

My sales people need a customer view that does not have expanded tabs (sales, marketing etc).  We have logged in as them and unchecked the relevant boxes in the "home - set preferences" section - BUT the tabs are still expanded, presenting salespeople with a view of mostly irrelevant information scrolling way down the page.  This is not good.

I need to be able to show them a customer view with tabs.  When I set these check boxes in my administrator's role it works fine.

Help?

Phill.

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