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HELP! Auto Numbering in process!!!

edited Dec 3, 2019 3:18PM in General 1 comment

We have a critical issue here.  Our account is undergoing a numbering update on customer records that was not requested by us.

We enabled "allow override" for auto numbering.  Yet the system is re-numbering all our customer records instead.  We have enabled "allow override" several times in the past to adjust an ID here and there without any issues.

For my own sanity, I tested this in our sandbox account ensuring only "allow override" was checked and NOT "update" (which is right next to it).  I received the same results... now both accounts are being re-numbered.

Steps to reproduce:
1. Setup > Company > Auto-Generated Numbers

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