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Email Question/Issue

edited Dec 3, 2019 3:18PM in General 5 comments

I am new to NetSuite and am trying to email an invoice to multiple people in one organization.  If I hit "Save & Email" it goes to the main email address.  If I save and then use the email button (which I have set to let me add additional contacts to email), it only emails the message (even though the subject comes up as Invoice 12345) (I hit "Merge & Send").

Am I missing something on how to attach the Invoice/Sales Order/Purchase Order. etc?

I have looked through all the documentation and searched this group, to no avail.

I'm fairly adept with computers and software, but can't seem to figure this out.

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