megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

sales order date issue

edited Dec 3, 2019 3:17PM in General 4 comments

Hello!

Take this example. A customer comes to our store and makes a purchase at 12:43am on the morning of 11/16. This would be AFTER the night of 11/15.

In netsuite, a sales order is created. In the "system notes" section, we see the many entires that constitue the creation of the sales order by the customer; all of them are dated 11/16/2007 12:43a.

Yet, the actual date on the very top of this sales order, says 11/15. Why is this happening??? How can we correct this??? It affects our record keeping when we pull a report of all orders placed on 11/16. This order is not included!!!

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders