megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Sandbox is in Perpetual Maintenance

edited Dec 3, 2019 3:16PM in General 1 comment

I requested to have our sandbox account refreshed nearly a month ago now.  They said it could take 3-5 days. No Problem.

However, there is now problem in which our Sandbox is stuck in perpetual Maintenance for the last several weeks!  We get a friendly red X and this message:   

Scheduled Maintenance

Your sandbox account is currently being refreshed..

Please try logging in again after this scheduled maintenance is complete.


Do we get comped for the sandbox fees, and inability to do any development this is causing?  I've called several times and never get any answers.  Is there a direct line BESIDES support that can shed a bit of light on this?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders