megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Severe issue in IE: system freezes, breaks IE and NetSuite

edited Dec 3, 2019 3:13PM in General 6 comments

We have a situation that I believe could be being caused by a custom script, though there are no indications anywhere of errors. On top of that, the problems is severe in IE but Firefox works as expected - no issues at all.

Case #701463

Browser: Internet Explorer (IE) Note: Firefox does not show this behavior

Action: Enter line items. After a few entries, the entire items list under the sub-tab 'Items' goes blank and the form does not respond to refreshes. Moving to another area within NetSuite is not possible (the entire session is frozen/broken). When you refresh, all script related functions are broken (including NetSuite scripts such as drawing dropdown lists). The form essentially contains blank spaces. Trying to submit/save the form gets "Unexpected Error, the form can not be submitted" error.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders