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SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
Sales tax not calculating correctly
I have filed 2 cases with support and provided screen shots but they still are not understanding or correcting the problem. We have the customers set to taxable by default. Their ship to address determines if it is taxable or not. But if you change the ship to address then the tax code changes correctly, but the tax rate does not change. So the invoice show a taxable transaction and the tax code is correctly shown, but no tax is collected. Anyone who has ever been through a sales tax audit knows the serious problem here.
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