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Paypal email: Seller opening accounts for buyers

edited Dec 3, 2019 3:13PM in General 1 comment

We use payflow pro, paypal as the processing bank and accept paypal payments online. Today I received the following email. Does anyone know about this?


Seller Opening Accounts for Buyers  (KMM42734111I96L0KM) :ppk1
We have reason to believe you are opening PayPal accounts for your buyers, or allowing buyers to open their accounts from a central location. Creating accounts for buyers, or allowing them to open accounts from a central location, opens you up to the risk of being liable if the buyers account ever engages in any future fraudulent activity.

We ask that you refrain from using PayPal in this manner. If it is necessary for you to process customers' financial information in order to do business, you may want to consider using the Virtual Terminal feature. Virtual Terminal allows customers with a Business account to accept credit card orders from customers who do not have a PayPal account. Virtual Terminal can be used to accept credit cards by telephone, fax or mail.

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