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Gift Certificates not working properly! Check yours!

edited Dec 3, 2019 3:12PM in General 1 comment

All the gift certificates at: LISTS > ACCOUNTING > GIFT  CERTIFICATES are messed up.  They all show either $0.00 or a negative number.  A customer called today and said they couldn't use their gift certificate.  I checked their code (LISTS > ACCOUNTING > GIFT  CERTIFICATES) and it says there was the sales order for $200 to buy the gift certificate, it was fulfilled, charged and deposited on 12/16/2007.  There are no other transactions under that code that show it was used, so they should have $200 still remaining to be used, however it show's $0.00. 

I tried to order something on my site using their codes and it says:

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