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ODBC: How can I link employee to time spent on a case?
I need to create a report using ODBC that shows all open cases and time spent to date on the case.
I cannot seem to find the link between cases (ODBC table: _SUPPORT_INCIDENTS) with the field CASE_ID and the time record (ODBC _EMPLOYEE_TIME)
What am I missing - any help most appreciated!
Thanks,
-Sig
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