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Incoming Case Email is HTML-formatted

edited Dec 3, 2019 3:12PM in General 7 comments

Hello, has anyone noticed how the recent NS release automatically HTML-formats the incoming email on a case?  The email is very hard to read, and it looks something like this:

<table cellspacing='0' cellpadding='0' border='0' ><tr><td style='font: inherit;'><P>Hello. Please help <SPAN>with this problem</SPAN>.</P>
<P> </P>
<P>Thanks,</P>
<P> </P>
<P>Steve</P>
<P> </P></td></tr></table><br>

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