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rich text fields and nlapiGetFieldValue

edited Dec 3, 2019 3:11PM in General

Has anyone else noticed this problem.

I have a number of solution records which have HTML within the longdescription field. I then made the following changes:

Solution Record:
- set longdescription field to inline text
- add new Rich Text field 'details'

On page init, use a script to convert the 'old' long description contents to the 'new' rich text field 'details'.

Here are the problems:

1. nlapiGetFieldValue returns an empty value for longdescription. I also found that nlapiGetFieldValue only returned the first line of HTML code in a hidden field.

Workaround (use DOM):
1. document.getElementById('longdescription').value returns the correct contents in FireFox but returns empty value in IE.

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