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WHY is NetSuite changing the financial impact of transactions ?!?!?!

edited Dec 3, 2019 3:10PM in General 2 comments

We posted several inventory adjustments and a few inventory worksheets this week. We have detailed records of each adjustment and our inventory account was the correct amount when we were done. The following day all of the amounts on these transactions were changed. The inventory account was different by over 20K from the night before... and we didn’t post anything! How could that happen?

Support says the system doesn’t do that by itself. It should not be possible, but the evidence shows that it is running by itself and is possible. Support is not much help. The reps seem utterly lost as to how to help us with this issue. They suggested it was a script in our account. It isn’t.

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