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DEFECT: Forms Lose Data after Error Msg
If you receive any type of error when you click on SAVE on just about any form in NetSuite, all of the data is cleared when you click on the BACK button.
This has been reported here many times.
For example:
[LIST]
[*]Form Type: Custom Field
[*]Error Caused by: ID field is not unique[/LIST]Every time this happens, it causes a significant NEGATIVE impact on the user, and extra cost and productivity loss for the user's company -- a NetSuite customer:
[LIST]
[*]At a minimum it takes the time to retype all of the data
[*]Often the process is more complex than just simple data entry -- the user is having to make decisions about what data to enter. Thus, the decision-making process may have to occur again.
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