Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
SuiteWorld | October 25–28, 2026 | Las Vegas Where our community gets ready for what’s next!
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
Pmts through Parent Cust. can't use credit cards??
We have the setting enabled 'accept payments through top level customer. We have had this setting on for some time, without much trouble.
However, upon launching credit card processing through Netsuite, we have found that the credit card information on the subcustomer records is not sourced in the 'accept payments' portal.
If we get the credit card numbers unmasked, we considered manually tranferring the information to the parent. Then we found that the credit card information cannot be customized, to add a field stating which subcustomer the card belongs to.
Can someone please help me with a workaround? Support says enhancement of accepting payments via child customers, but that isn't right.
0