Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Mandatory entry field value not recognised
Hi,
I have a user reporting problems when trying to create a new Prospect when accessing NetSuite using a 3G card. It would seem that despite selecting an Office code (a Custom mandatory entity field) from a drop down list NS does not recognise the value as selected, throws an error message for the user to enter an Office Code, and the user cannot overcome this (and loses the data they have entered).
I am not able to reproduce the problem, which is intermittent (but very frustrating for the user when it occurs), and I'm currently working with the user to identify whether there are any particular circumstances that cause the problem.
0