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CSV Import Failure

edited Dec 3, 2019 3:04PM in General

Hello,

    I am experiencing problems with importing Customers via CSV - failure message: "Items you have requested in the record have been deleted since you retrieved the form".

    Is anyone else having the similar problems (or has anyone seen this error message before &/or can shed any light on it)?

    We're on version 2009v1 and it's the first time we've loaded Customers to Production since the new release.

[LIST]
[*]The .csv import I'm using is newly created, there have been no Entry Form changes. 
[*]     I can load the same data to our Sandbox account without problems. 
[*]     I've tried just importing minimal data:- Company, Office Code, Customer ID, Status & Individual (where Office Code is a required Custom entity field)

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