megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Slow Operation again

edited Dec 3, 2019 3:04PM in General 4 comments

I have been getting more and more reports from users that the system is slow.

Looking at the PET data that I have been advised about, the network is getting pretty high, over 50% of the loading time.

I am wondering a few things.  How does this measurement come to be?

Also, from my end when I ping the "system.netsuite.com" I get the following:

Pinging system.netsuite.com [167.216.129.11] with 32 bytes of data:

Reply from 167.216.129.11: bytes=32 time=92ms TTL=242
Reply from 167.216.129.11: bytes=32 time=92ms TTL=242
Reply from 167.216.129.11: bytes=32 time=91ms TTL=242


When I run a Trace Route to the same domain the response time gets worse as it passes thought the Savvis Network which seems to be a backbone connection for the system.netsuite.com domain.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders