Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
DEFECT: Custom Record Mail Merge Only to Yourself
Custom Records have what sounds like a very useful feature: mail merge.
Once this is enable, then you can create an email from the Custom Record.
The only problem is that the ONLY "Recipient" available is yourself.
You can cc other employees, but the TO field (Recipient) can ONLY be yourself. I have confirmed this with NetSuite Support: Case# 886511
Support wanted to attach this to an Enhancement Request.
But this MUST be a DEFECT for several reasons:[LIST=1]
[*]I can not think of any use case where you want to email yourself as the primary recipient.
[*]There is a very important difference between the people listed on the TO field vs the CC field
0