megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

Google Checkout Order Does Not Exist in our Netsuite Account!

edited Dec 3, 2019 3:03PM in General 3 comments

Hi,

We received an email from google checkout that an order was submitted.  Unfortunately there is no trace of this order in our Netsuite account.  Has anyone had any luck getting google checkout orders to show up automatically in Netsuite?  In setup we have designated a sales order type (Standard Sales Order - Cash Sale) and default order status (Pending Approval).

Can someone from Netsuite please help us resolve this as soon as possible (case # 917453).  There is item option information that does not appear in google checkout.  We need this item option information to process this order!  We look forward to hearing from you very soon.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders