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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
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• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
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Confirmed failure to deliver email responses / question regarding best practice
We have an open case that appeared shortly after upgrade and the problem has been confirmed. NetSuite email replies with attachments are not forwarded from NetSuite to our mail system after the upgrade. Previously we believed we could depend on receipt of email from customers and vendors.
The impact is that any email we send from NetSuite with an attachment or any attachment a customer adds to an email with a Netsuite address does not come to us in Outlook and as such, we have no way of knowing that a customer or vendor has emailed us.
At the request of support, we created an employee record using a gmail account to rule out our mail servers and Support then acknowledged that the problem was not in our system but in NetSuite.
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