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Online form is updating existing records. Scary.

edited Dec 3, 2019 3:01PM in General 6 comments

I'm a bit concerned.

I've created an online form.  It is iframed into our web site here.

When I go to the web site and fill out the form, my customer record is updated with the information I enter.  Here's the problem...

I'm not signed in to the web site (top of the page shows Sign In/Register) and the form is set to NOT update existing records and ALWAYS create a new record.

Before I call support, is there a step that I am missing?  As far as I can tell, Netsuite should not remember me online once I've signed out of a web site, and a record shouldn't be updated even if I am signed in if the form is set to always create a new record.  Am I mistaken?

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