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Problem adding credit cards with same number

edited Dec 3, 2019 3:00PM in General 1 comment

Hello Everyone and Netsuite monitors,

I have run into a bit of a problem with credit cards.

Background:
-We store all credit card information for 3rd party processing under the financial tab within the customer record.  We capture number, exp, name on card, card type, etc.

Problem:
-Just recently it came up that we cannot enter the same card number twice.  This is a problem.  Some people in the world have the same credit card account number, but listed in different names, and perhaps a different security number listed on the back.

I made a support case which turned into an 'ENHANCEMENT' request, even though this is a DEFECT.  I got notified today that it is now closed stating this is working as designed.

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