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SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
When adding a catalog to a web store order freight is doubled.
Is anyone else experiencing any issues with web store freight calculations having a different amount when compared to back office Sales Order entry? We list our catalog as a related item at checkout from our web store. The catalog is a free item and is shipped free when a customer requests the catalog. However, we found when a customer adds the catalog to their order during checkout, or at any other area from the web store, freight is increased by an abnormal amount, $12 to $14. When the catalog is added to a Sales Order from the back office there
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