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Has anyone experienced a general processing error when trying to authorize a CC SO?

edited Dec 3, 2019 3:00PM in General 2 comments

Has anyone experienced a general processing error when trying to authorize a Credit Card Sales Order?  When we get this error the only option is a "Go Back" button generated by NetSuite.  This is not the browser Back button.  When we click the Go Back NetSuite button the whole order is lost and you are taken to the start of a new Sales Order.
Thanks,
Steve

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