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Telephony
Does anbody know if I can use my data modem as a TAPI device to dial out of netsuite? I have downloaded the quickdial tool from exceletel and it detects my data modem and dials out. I have configured my telephony preferences accordingly, installed the drivers, etc... but when I click on the dial link in netsuite nothing happens. We are able dial out of outlook this way - but not netsuite. This is a huge concern for our sales reps. I am not familiar with telephony or the alphabet soup that goes along with it. Any ideas?
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