megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Double Charge on Customer's Credit Cards

edited Dec 3, 2019 2:59PM in General 5 comments

If anyone is using Paypal's Payflow Pro service (previosuly Verisign) then I encourage you strongly to vote for this enhancement.

176853

Everyone using this integration will sooner or later have double charges against customers credit card.  Netsuite's integration does not have the timeout set correctly and it causes customers cards to be charged twice.  It is easily fixed but Netsuite refuses to do so.

Please vote for this enhancement if you use Payflow Pro (Verisign) with NetSuite.  Sooner or later you will have irate customers calling you accusing you of fraud.

We get at least 5 double charges a week due to this problem and we look like fools.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

This Week's Leaders

This Month's Leaders

All Time Leaders